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Webjet Release Exciting New Service Facility Called "Interactive Quote or Book"

Webjet today announced the release of an exciting new service facility called "Interactive Quote or Book".

Sydney, January 4, 2001 - Commenting, Webjet's Managing Director, David Clarke, said "Webjet customers can now arrange their travel in three ways:
  1. "Do it Yourself" quoting and booking on-line, which provides full robotic 24 hour a day/7 day a week access to all scheduled airlines' availability and pricing for domestic travel.
  2. the existing "E-mail Quote or book" facility for complex or multi destination travel; and
  3. the new "Interactive Quote or Book" which provides our customers with consultant assisted pricing and availability for all international travel by interactive on-line access to our customer care centre".

This new facility, which is an Australian first, provides all the benefits of Webjet's product, offering live on the internet supplemented by experienced travel consultant assistance.

These facilities are in addition to our "Make an Offer" and "Challenge Me" alternatives and cement Webjet's leading position in. the provision of true internet travel services in Australia.

The new facility is provided by Face Time Communications and is remotely hosted in North America and provides a seamless and transparent high level of customer service and access.

About FaceTime Communications
FaceTime Communications, based in Foster City, Calif., is the leader in real-time e-business communications services using instant messaging networks from AOL, Microsoft, and Yahoo. FaceTime provides a wide array of Instant Messaging services for the B2C and B2B markets. Its market-leading customer service applications suite helps e-commerce sites generate sales and build customer loyalty by enabling live, person-to-person communication. More than 200 companies rely on FaceTime products and services, including some of the hottest names in e-business including Travel.com.au, Hartley Poynton; Dingo Blue, RedEnvelope.com, Wingspan.com, and Compaq. FaceTime opened its European headquarters in London, in April 2000. For more information, visit FaceTime Communications at www.facetime.com, call 650-574-1600, or instant message the company live, through FaceTime's AOL Instant Messenger BizBuddyName, FaceTimeLive.

Contacts:

FaceTime Communications
Barry Shurtz
(650) 572-5892
bshurtz@facetime.com

msr.comm for FaceTime
Kerry Coulter
kerry@msrdotcomm.com
(415) 447-6115 x4

Michele Barnum
michele@msrdotcomm.com
(415) 447-6115 x3

 
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