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Press Release
Over Two Dozen Financial Services Customers Choose FaceTime's
IMAuditor as
Enterprise Standard for Managing, Capturing, Storing and Supervising IM
FaceTime's IMAuditor Provides Essential Enterprise Management and Control
Functionality For Using Instant Messaging Networks in Business Communication
New York, SIA Technology and Management Conference, June 19th, 2002 -- FaceTime
Communications, the premier provider of network-independent instant messaging
(IM) applications for business, today announced at the SIA Technology and
Management Conference, that multiple industry-leading financial services firms
have licensed the company's IMAuditor product since its release at the end of
2001. Thomas Weisel Partners, Soundview Technologies, Wachovia Securities --
Equity Capital Markets, Jefferies & Company, Inc., Capstone Investments,
Hoenig & Co., Inc, Liquidnet and Friedman, Billings, Ramsey, are among the
two dozen firms signed by FaceTime. These customers use
IMAuditor to leverage
the power of both public and proprietary instant messaging networks from
providers such as AOL, Microsoft and Yahoo!, IBM Lotus and Reuters for
time-sensitive business communications and administrative IT controls to comply
with government regulations.
"The widespread use and easy availability of public IM services have caused
financial services firms to take a hard look at the compliance issues
surrounding instant messaging with clients, " said Andy Nybo of TowerGroup.
"Although many firms have turned a blind eye to the use of these services in
the past, the pressure from regulators and the potential for abuse of company
resources have forced securities firms to re-evaluate internal instant
messaging policies."
"Wachovia Securities -- Equity Capital Markets views its choice of FaceTime's
IMAuditor and its authorized partnerships with multiple IM network providers
as a significant competitive advantage for our traders which rely on public
instant messaging networks to communicate in real-time with their colleagues
and constituents," said Tony D' Agostino, COO, Wachovia Equity Capital Markets.
"Wachovia needed a product that allowed our traders to continue using their
familiar IM messenger and buddy lists while also satisfying our compliance
requirements. FaceTime's proven ability to provide the only solution that can
manage and control IM usage for any network, solidified our decision to rapidly
put IMAuditor into production."
"Our market success with IMAuditor makes it the standard for compliance
auditing and management reporting of instant messaging in the enterprise", said
Glen Vondrick, president and CEO of FaceTime. "Businesses recognize there are
multiple instant messaging networks being used within their walls.
IMAuditor
provides centralized control for any instant messaging network, while enabling
employees to continue using familiar messengers from IM providers such as AOL,
Microsoft, Yahoo! and Lotus. Our rapidly growing base of financial services
customers demonstrate the important role
IMAuditor plays in filling the gap
left by instant messaging networks for management and auditing control of IM in
the enterprise."
FaceTime's unique technology advantage, IM expertise, and ability to provide
customers with authorized application access and integration to any network,
enables the company to deliver practical, value-add solutions on multiple IM
network infrastructures for any business. FaceTime's
IMAuditor provides IT
professionals the confidence and information security controls to manage public
and private IM networks in the enterprise. The FaceTime
IMAuditor includes an
easy installation and configuration process, no change in behavior for users of
existing instant messaging clients and buddy lists, Web-based reports, and
support for existing corporate proxy servers.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers – including nine of the 10 largest U.S. banks – for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM and Jabber.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-FACE.
The FaceForward blog, at http://blog.facetime.com,
offers thoughts and opinions about the changing nature of Internet communications.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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