Contact Us divider Newsletter Signup divider How to Buy dividerFaceForward Blog
Home | Press Release
Contact Sales

Press Release

Over Two Dozen Financial Services Customers Choose FaceTime's IMAuditor as Enterprise Standard for Managing, Capturing, Storing and Supervising IM

FaceTime's IMAuditor Provides Essential Enterprise Management and Control Functionality For Using Instant Messaging Networks in Business Communication

New York, SIA Technology and Management Conference, June 19th, 2002 -- FaceTime Communications, the premier provider of network-independent instant messaging (IM) applications for business, today announced at the SIA Technology and Management Conference, that multiple industry-leading financial services firms have licensed the company's IMAuditor product since its release at the end of 2001. Thomas Weisel Partners, Soundview Technologies, Wachovia Securities -- Equity Capital Markets, Jefferies & Company, Inc., Capstone Investments, Hoenig & Co., Inc, Liquidnet and Friedman, Billings, Ramsey, are among the two dozen firms signed by FaceTime. These customers use IMAuditor to leverage the power of both public and proprietary instant messaging networks from providers such as AOL, Microsoft and Yahoo!, IBM Lotus and Reuters for time-sensitive business communications and administrative IT controls to comply with government regulations.

"The widespread use and easy availability of public IM services have caused financial services firms to take a hard look at the compliance issues surrounding instant messaging with clients, " said Andy Nybo of TowerGroup. "Although many firms have turned a blind eye to the use of these services in the past, the pressure from regulators and the potential for abuse of company resources have forced securities firms to re-evaluate internal instant messaging policies."

"Wachovia Securities -- Equity Capital Markets views its choice of FaceTime's IMAuditor and its authorized partnerships with multiple IM network providers as a significant competitive advantage for our traders which rely on public instant messaging networks to communicate in real-time with their colleagues and constituents," said Tony D' Agostino, COO, Wachovia Equity Capital Markets. "Wachovia needed a product that allowed our traders to continue using their familiar IM messenger and buddy lists while also satisfying our compliance requirements. FaceTime's proven ability to provide the only solution that can manage and control IM usage for any network, solidified our decision to rapidly put IMAuditor into production."

"Our market success with IMAuditor makes it the standard for compliance auditing and management reporting of instant messaging in the enterprise", said Glen Vondrick, president and CEO of FaceTime. "Businesses recognize there are multiple instant messaging networks being used within their walls. IMAuditor provides centralized control for any instant messaging network, while enabling employees to continue using familiar messengers from IM providers such as AOL, Microsoft, Yahoo! and Lotus. Our rapidly growing base of financial services customers demonstrate the important role IMAuditor plays in filling the gap left by instant messaging networks for management and auditing control of IM in the enterprise."

FaceTime's unique technology advantage, IM expertise, and ability to provide customers with authorized application access and integration to any network, enables the company to deliver practical, value-add solutions on multiple IM network infrastructures for any business. FaceTime's IMAuditor provides IT professionals the confidence and information security controls to manage public and private IM networks in the enterprise. The FaceTime IMAuditor includes an easy installation and configuration process, no change in behavior for users of existing instant messaging clients and buddy lists, Web-based reports, and support for existing corporate proxy servers.

About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant messaging, Web usage and Unified Communications platforms. Ranked number one by IDC for four consecutive years, FaceTime's award-winning solutions are used by more than 900 customers – including nine of the 10 largest U.S. banks – for security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading public and enterprise IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM and Jabber.

FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-FACE. The FaceForward blog, at http://blog.facetime.com, offers thoughts and opinions about the changing nature of Internet communications.

PR Contact:

Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com


 
Home  | Company  | Solutions  | Products  | Partners  | Support  | News & Events  | Security Labs  | Site Map  | RSS Feeds  | Contact Us
© Copyright 2003-2008, FaceTime Communications, Inc. All rights reserved.   Privacy Policy