Press Release

Key Market Report Names FaceTime Leader in Instant Messaging Management Market For Second Consecutive Year

FOSTER CITY, CALIF - October 5, 2005 - FaceTime Communications was recognized as a premiere supplier of enterprise instant messaging management (EIM) technology for the full year of 2004, according to the leading IT market research and advisory firm, IDC. In the report entitled "Worldwide Enterprise Instant Messaging Applications 2005-2009 Forecast and 2004 Vendor Shares ", IDC evaluated enterprise instant messaging (EIM) products and EIM management products on their market opportunity alignment and ability to gain share. The report identified FaceTime, who for the second year in a row, ranked as an EIM management leader in terms of "market opportunity alignment" and placed the company squarely in the leadership quadrant within the IDC Leadership Grid. IDC's assessment also determined that FaceTime led the competition in the "depth in security", "product and service breadth" and "potential for market dominance" categories.

"With over 12 billion instant messages being sent across worldwide consumer and business networks each day in 2005, EIM management and security products are becoming critical components within today's enterprise networks, addressing security, compliance, and management needs" said Robert P. Mahowald, IDC program director, Collaborative Computing. "Our analysis of 12 key success factors in the EIM market has identified FaceTime as having significant alignment with market opportunity, and points to the company's very promising future."

The IDC Leadership Grid depicts leadership potential by assessing specific factors such as market share, security expertise and products and services. In 2004, FaceTime outscored its nearest competitor in key categories that IDC has identified for successful vendors including:

Ability to set industry standards
Potential for market dominance
Product and service breadth
Management/protection beyond IM
Depth in security
Flexible deployment and pricing options

More than 28 million business users worldwide are sending nearly 1 billion messages each day this year alone. The IDC report forecasted 60 million enterprise instant messaging seats in 2006, and more than 140 million in 2009. In compliance-driven industries like financial services, healthcare and government, IM is a critical requirement, but new growth is also being driven from non-regulated industries as users adopt public and enterprise IM to collaborate in real-time. This is causing many companies to take a closer look at how IM is being used as a business communications tool and what measures to take to secure and regulate it.

IM, P2P and spyware applications are part of a category of networked applications that FaceTime calls 'greynets.' Greynets are network-enabled applications that are installed on an end user's system without permission from IT and are highly evasive at the network level.

"FaceTime provides customers the most comprehensive solution for the end-to-end security, management and compliance of greynet applications. Our customers include Fortune 2000 companies and leading organizations in industries such as financial services, healthcare, technology and government," said Kailash Ambwani, president and CEO, FaceTime Communications. "Our position in IDC's Leadership Grid represents our commitment to provide our customers with the best solutions to maximize the use of IM as a productivity tool while ensuring networks are protected and compliance policies are met."

About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant messaging, Web usage and Unified Communications platforms. Ranked number one by IDC for four consecutive years, FaceTime's award-winning solutions are used by more than 900 customers – including nine of the 10 largest U.S. banks – for security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading public and enterprise IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM and Jabber.

FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-FACE. The FaceForward blog, at http://blog.facetime.com, offers thoughts and opinions about the changing nature of Internet communications.

PR Contact:

Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com