Press Release
FaceTime Enhances Logging and Archiving Capabilities of IMAuditor to Ensure
Compliance for Sametime and Microsoft OCS Customers
Features high availability, rich compliance for Sametime 8.0 and Microsoft OCS,
with granular controls for audio and video
BELMONT, CALIF. - March 6, 2008 - FaceTime Communications, the leading
provider of solutions that control greynets and manage unified communications
(UC) in the enterprise, today announced availability of an enhanced version of
IMAuditor. It enables enterprises to benefit from their IBM Lotus Sametime and
Microsoft Office Communications Server deployments with a highly available,
fault-tolerant and enhanced security and compliance infrastructure that
includes support for new modalities like VoIP, video and Web conferencing.
FaceTime has seen growing concern among large organizations over the past
several weeks, examining their ability to log, archive and retrieve instant
messages.
The recent concern is fueled in part by news reports related to $7.1 billion in
losses caused by a rogue trader at Société Générale, a large French bank.
Earlier this month, instant messages reportedly exposed a new twist in the
scandal surrounding the record losses. Other cases also have brought
e-discovery to the news forefront in recent months, including a patent
infringement trial involving Qualcomm Inc. and Broadcom Corp that resulted in
fines to Qualcomm in excess of $9 million due to its slow response to
e-discovery requests. (See related news release, "Unprecedented Fraud and Large
Fines Highlight Compliance Requirements for Unified Communications," issued
today.)
IMAuditor 9.1 helps organizations realize the benefits of UC and enterprise
instant messaging deployments by providing guaranteed compliance to meet
regulatory and corporate requirements, including logging, archiving and easy
retrieval of Web conferencing data. The deep compliance protection also covers
the content of instant messages and their attachments over public networks. For
more information or to request a product evaluation, visit
http://www.facetime.com/productservices/imauditor.aspx.
According to the October 2007 survey, "Greynets in the Enterprise: Third Annual
Survey of Trends, Attitudes and Impacts," commissioned by FaceTime and
conducted by market research firm NewDiligence, 56 percent of organizations
currently have plans to roll out unified communications solutions Further, at
locations where enterprise instant messaging is deployed, nearly three-fourths
of IT managers report that public instant messaging is also in use by
employees. For more information on the Greynets Survey, visit:
http://www.facetime.com/solutions/greynets.aspx.
"Unified communications suites are becoming integral to the way employees work
today," said Frank Cabri, vice president of marketing and product management
for FaceTime Communications. "But IT managers are finding that their UC
rollouts don't significantly reduce employee use of consumer-oriented Web 2.0
applications and public instant message networks. Security and compliance
controls must extend across all UC modalities in this heterogeneous
environment, both enterprise-sanctioned and consumer-oriented."
In addition to specific compliance policies that can be set to log and archive
instant messages and Web conferencing conversations and attachments for
individual users, granular controls in the new IMA 9.1 can be set to block or
allow audio and video transmissions on a per-user basis, across all UC
modalities.
Extending Compliance to All UC Modalities
Changes to the Federal Rules of Civil Procedure adopted in December 2006
introduced a broad new definition of what constitutes discoverable
electronically stored information. Under the new federal rules, companies need
to keep track of all the e-mails, instant messages and other electronic
documents they store - whether or not they define them as business records -
and, if involved in litigation, be able to produce their "electronically stored
information" according to specific requirements as part of the litigation
discovery process.
Electronically stored information includes all instant messages whether
transmitted over a public or private instant message network or via a UC
platform, and communication over Web conferencing systems such as Microsoft's
Live Meeting. Put in simple terms, if the communication is saved electronically
it is subject to the e-discovery rules.
However, according to FaceTime's Greynets Survey, only 68 percent of IT
managers are at work locations where there are specific guidelines and policies
that govern the archiving and storage of instant messages, e-mail and chat
communications. Further, 45 percent of IT managers would be unable to produce a
record of a specific employee's instant message communications if required to
do so for legal purposes, and just 55 percent of IT managers surveyed have
received guidance from their corporate counsel concerning the archiving and
storage of e-mails, instant messages, chats and other employee communications.
New features in IMAuditor 9.1
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Support for Sametime 8.0 includes ability to capture and store screenshots and
custom emoticons within Sametime, for a complete picture of the conversation
-
Ability to log participants and set ethical boundaries within Live Meeting for
enhanced compliance coverage for Web conferencing
-
Redundant connector capability for OCS to eliminate single point of failure,
even within a single OCS front-end server
-
Support for Reuters Messaging 7, including full management, control, logging
and archiving of RM Chat messages
-
Support for VMware as a deployment option to provide enhanced options for
architecture scalability and redundancy
-
Consolidated transcript export option for easy retrieval and presentation in
the event of an e-discovery process
-
Ability to import employee identities from nested directory groups for greater
ease and flexibility of policy setting
-
Granular permissions to control audio and video across all applications for
greater management and control
About IMAuditor
FaceTime IMAuditor is a full-featured instant messaging proxy that secures and
manages all public and enterprise instant message use over an organization's
network. IMAuditor, which resides on the LAN, maintains an integrated trust
relationship with FaceTime's secure Web gateway appliance, the Unified Security
Gateway (USG). These two products form FaceTime Enterprise Edition to deliver
complete end-to-end security, management and compliance for real-time
communications in the enterprise, ensuring that corporate data is protected
both from outside threats such as spyware, viruses and worms, as well as from
information leakage from within the company.
IMAuditor 9.1 is available now from FaceTime and authorized distributors and
partners worldwide. For pricing and additional information call 1-888-349-3223
or visit www.facetime.com.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers - including nine of the ten largest U.S. banks - for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM and Jabber.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-FACE. The FaceForward blog, at
http://blog.facetime.com, offers thoughts and opinions about the changing
nature of Internet communications.
PR Contact:
Joshua Barnes
A&R Edelman
650-762-2865
joshua.barnes@ar-edelman.com
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