IMAuditor MT

The Industry Standard for Hosted Managed Security, Control and Compliance of IM

IMAuditor™ MT (Multi-Tenant) enables Managed Service Providers to offer a hosted IM security, control and compliance solution to businesses of any size. It provides a logical service extension to existing outsourced applications and is specifically designed to meet the rigorous requirements of service providers.

IMAuditor is currently deployed by a number of leading MSPs and opens up a broad new revenue stream for service providers of all sizes without adding significant operational costs.

IM threads, and any files transferred across these channels are subject to the same legal controls and compliance requirements as email and web traffic. Managing and ensuring compliance for this diversity of traffic can be a considerable burden on organizations with limited IT resources, but hosted IM security and management can enable these organizations to keep control without the expense of an internal deployment.

IMAuditor MT is the most mature and wide-ranging security and compliance solution for IM applications available today, supporting a full range of PIM applications, professional community networks, and Web conferencing applications. It's backed by FaceTime Security Labs, the industry's largest greynet research team. IMAuditor MT delivers TrueCompliance™ - guaranteed compliance support for all major federal and industry regulations through multi-layered policy-based access control, monitoring, and insight into the use of real-time communications tools.

IMAuditor MT enables service providers to quickly and cost-effectively fulfill the growing demand for outsourced IM management, compliance, application integration, and security controls, regardless of end user organization size or market segment. In addition their end-user customers enjoy the benefits of a full-featured solution at a nominal cost of ownership, thanks to the unique capabilities specifically designed into the IMAuditor product line:

• High performance
• Scalability
• Manageability
• Flexibility
• Security

The Service Provider Administrator interface lets MSPs easily:

• Monitor IM activity by company, network usage, and audit events
• Manage the setup of networks accessed as well as company administrators
• Provide flexible, granular reporting by company or network
• Configure global company polices and company defaults

IMAuditor MT opens the door to a range of additional MSP services:

• Architecture & Installation Services
  • Design implementation schema
  • Install and configuration services
  • Full or partial service management
    
    
• Provisioning & Management Services
  • Provision service provider infrastructure
  • Monitor, report & add/change configurations
  • Levels of management services can be implemented with either all controls handles by the MSPor management control passed to the end-customer manager

End user customers

End user customers benefit from all the compliance, security and policy management elements of IMAuditor without the need to resource, manage and budget for internal deployments:

Security

• SpIM blocking
• Day-Zero worm blocking
• Automatic greynet signature updates
• Anti-virus-scanning file transfers (McAfee, Symantec, TrendMicro, CA, Sophos)
• File transfer permissions by size, domain, and by file type
• URL blocking
• Rich content filtering (includes full regular expressions)
• Ability to challenge any content to reduce false positives
• Internal routing for information protection
• Scheduled security and usage reports

Policy Management

• Identity control (requires VPN access)
• Access and usage policies

Compliance

• The only TrueCompliance™ solution
• Full binary message capture to record hidden messages
• Guaranteed message order preservation
• Single-step guaranteed strict recordation into SQL database
• Single-step guaranteed strict archiving into email/WORM storage
• Message anti-tampering check sums (non repudiation)
• Real-time ethical boundaries
• Real-time content filtering with advanced pattern matching, blocking, and scanning
• Rich reporting and workflow